📄 FM-01 - Check Kit Power and Cabling

FM-01 - Check Kit Power and Cabling

Use this when

Use this when the kit is offline, has no lights, loses power, or works intermittently.

Before you start

Do not change wiring unless Cogito asks you to.

Steps

  1. Confirm the kit is connected to its expected power source.
  2. Confirm the battery, charger, or power supply is firmly connected.
  3. Check whether the router has power lights.
  4. Check whether Starlink equipment has power.
  5. Confirm visible Ethernet cables are fully seated.
  6. Confirm the Starlink cable is fully seated at the visible connection points.
  7. Look for loose cables, bent connectors, corrosion, moisture, or damaged insulation.
  8. Take photos before changing anything.
💡

Expected result

The router and Starlink equipment should show normal power lights. Ethernet cables should be fully seated and undamaged.

Send Cogito

Please send:

  • Photo of the full kit interior
  • Photo of the power connection
  • Photo of the router lights
  • Photo of Starlink cable connections
  • Photo of any damaged cable or connector
  • Confirmation whether the issue is constant or intermittent
⚠️

Stop and contact Cogito if

  • Equipment is hot to the touch
  • A battery appears swollen or damaged
  • A cable is melted, cut, crushed, or wet
  • Power cycles repeatedly


240.249.2084 | CogitoInnovations.com | Support@OneCogito.com